Touching Staff Makes Treatment Easier
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There are people we meet in our life who touch us in ways that we cannot even begin to thank them. For one patient, Peggy Anderson, many of those people were from WRMC. From Nurse Navigator Gretchen Klug, to Radiology, to her Oncologist Dr. Eastman at the Cancer Center in Johnson Creek, she described these people passionate, kind, caring, listened to her, and most importantly treated her like a human being.
Cancer was very real to Peggy, her mother was diagnosed with breast cancer when Peggy was 15 and passed away when she was only 19. She knew she was at high-risk for developing this cancer and at age 40, Peggy had her first diagnosis. Fortunately, treatment was successful.
When Peggy began feeling sick again in 2012, she came to the Center for Women’s Health. “A diagnosis of cancer is always devastating,” says Peggy. “Cancer controls you, you don’t control the cancer.” Peggy’s experience throughout WRMC’s healthcare system put her in control of her diagnosis. As she began to cry, Peggy spoke about her experience and was so grateful to all the staff for treating her so well. She portrays Gretchen and everyone she encountered as open and kind people who made themselves available to the patients’ needs.
“When I felt over whelmed by the diagnoses Gretchen would go the extra mile by helping me make appointments, finding transportation, holding my hand in times of need, and explained decisions that needed to be made, says Peggy. These actions made me feel cared for and that someone was concerned for my well-being.”
Peggy feels extremely blessed to have been cared by such an incredible medical staff. The actions of the staff from CWH, WRMC and the Cancer Center impacted her in so many ways. She expresses her complete gratitude towards these individuals who made a difference in her life.
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